Privacy Policy

Privacy Policy

This Privacy Policy describes how HOUSE OF GROWNEST LLP and its affiliates (collectively “HOUSE OF GROWNEST LLP, we, our, us”) collect, use, share, protect or otherwise process your personal data through our website grownest.in.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us. This includes your name, date of birth, address, telephone number, email, payment details, and any other necessary information.

Usage

We use personal data to provide services, resolve disputes, prevent fraud, enhance user experience, and for marketing purposes. Users have the option to opt out of marketing communications.

Sharing

We may share your data with business partners, third-party service providers, and government authorities as required by law. We do not share sensitive personal data unless necessary.

Security Precautions

We adopt reasonable security practices to protect personal data. However, data transmission over the internet carries inherent risks.

Data Deletion & Retention

Users may delete their account through the Platform. Data may be retained for fraud prevention, legal obligations, or research purposes.

Your Rights

You may access, rectify, and update your personal data directly on the Platform.

Consent

By using our Platform, you consent to data collection and usage in accordance with this Privacy Policy.

Shipping Policy

Processing Time:

– Orders are processed and shipped within 1-3 business days after payment confirmation.

Shipping ETA:

– Estimated delivery time is 5-7 business days from the date of shipping, depending on your location.

Return & Refund Policy

No Returns or Refunds:

– We do not offer returns, refunds, or exchanges on any products once sold.

Contact Information:

– For any questions or concerns regarding your order, please contact our customer service team at indulge@grownest.in